Your personal data is our top priority. Find out clearly how 1xbetma collects your data, why it's collected, and how it's kept secure.
How 1xbetma Protects Your Information
All your data is protected with SSL/TLS 256-bit encryption. Everything from banking details to login passwords is stored in an encrypted state.
1xbetma never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.
You can view, update, or delete your stored data at any time. You also have the right to data portability.
Our dedicated cybersecurity team monitors servers around the clock. Any unusual activity is detected immediately and acted upon.
We use only necessary cookies. You can update your cookie preferences at any time and opt out of non-essential tracking.
A specific retention period is defined for each type of data. Once no longer needed, data is securely deleted. No unnecessary information is retained after an account is closed.
Protecting your privacy at 1xbetma is one of our highest priorities. This Privacy Policy explains in detail what personal information we collect, how we use it, who it may be shared with, and the steps we take to keep your data secure. By using the 1xbetma website and mobile app, you consent to this Privacy Policy. If you have any questions, feel free to contact us at any time.
When you create an account and use the 1xbetma platform, we collect certain necessary information from you. This information is used solely to provide you with the best experience and to ensure the security of the platform.
| Data Type | Description | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, National ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address, current address | Account Communication & Confirmation |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser information | Security & Technical Support |
| Usage Data | Betting history, game preferences, login times | Service improvement and personalized experience |
1xbetma collects information through various means. Your consent is obtained at every step, and only the information that is strictly necessary is collected.
1xbetma uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.
Your information is used to create and manage your account, provide betting and gaming services, process payments and maintain transaction history, and deliver customer support.
Your information is used to prevent fraud, money laundering, and other illegal activities. It is also essential for age verification and compliance with responsible gaming policies, as well as meeting all applicable legal and regulatory requirements.
Data is analyzed to better understand your preferences and enhance your experience, offer relevant bonuses and promotions, and improve the platform's technical performance.
1xbetma never sells your personal data. However, in specific circumstances, information may be shared with trusted third parties.
Only the necessary information is shared with partners such as payment processors (bKash, Nagad, Rocket), identity verification services, and cybersecurity firms. All partners are bound by agreements aligned with our Privacy Policy.
We are legally required to comply with court orders, government investigations, and directions from regulatory authorities. In such circumstances, relevant information may be provided to the appropriate authorities.
1xbetma follows industry-best technologies and practices to protect your data — because we believe security is not just a feature, it's a core responsibility.
Cookies are small text files stored in your browser that help the platform remember your preferences and deliver a better experience. 1xbetma uses several types of cookies.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login session, security tokens | Deleted at end of session |
| Functionality | Remembering language preferences and UI settings | 1 year |
| Analytics | Site usage statistics | 6 Months |
| Marketing | Showing Relevant Offers | 30 days |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Under 1xbetma's Privacy Policy, you hold a number of important rights over your personal data. Contact us at any time to exercise these rights.
1xbetma does not retain any data longer than necessary. A separate retention period is defined for each type of information.
| Data Type | Retention Period |
|---|---|
| Active Account Data | For as long as the account remains active |
| Transaction Records | 5 years after account closure (where legally required) |
| KYC Documents | 5 years after account closure |
| Customer support conversations | 2 Years |
| Log & Technical Data | 1 year |
| Marketing Preferences | Until consent is withdrawn |
| Cookie Data | Based on cookie type (30 days to 1 year) |
Once the retention period expires, we securely and permanently delete your data or anonymise it so that you can no longer be identified.
This Privacy Policy may be updated to reflect changes in technology, law, or our services. We will notify you in advance of any significant changes.
At least 14 days' notice will be given before any major changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, our dedicated support team is available 24/7, every day of the week.
To submit a privacy-related request, send us an email with "Privacy Request" in the subject line. Our data protection team will personally handle your case.
For answers to more general questions, visit our FAQ Page View or Terms & Conditions read.
Read 1xbetma's Privacy Policy — we're fully committed to protecting your information. Open an account today and enjoy a safe betting experience.
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